Buying Info - How to Order

On Line:
Browse through our range and add those items that you wish to buy to your shopping basket then click on "checkout" to process your order. Note: as part of the process you will be asked for some details for the payment to be processed by Paypal. For more information go to the paypal website Minimum order value is £10

Money Back Guarantee
Goods may be returned within 14 days of delivery without any reason for an exchange, credit note or a full refund. To qualify, items must be returned unworn in a saleable condition. Refunds will require proof of purchase with date. This does not affect your statutory rights.

Returns should be sent to:

Krazy4Kikoi
PO Box 3504
Wokingham
RG40 1DL


Returns / Exchanges / Refunds of Faulty Goods
Notification of any damaged, faulty items or other discrepancies must be received within 7 days. They can then be exchanged or fully refunded if returned within 14 days. Please return to the above address

Payment
All prices are in £ sterling. Main method of payment is by card. This is processed through Paypal. If you want to pay by cheque, please note that cheques will required standard clearing period (usually 3 working days) before the goods are dispatched.

Order Cancellation
You have the right to cancel your order within 7 working days after receipt of products ordered without giving a reason providing the goods are returned to us unworn and in the original saleable condition. The 7 working day cancellation period begins the day after receipt of the goods. You will however have to pay the cost of returning the goods to us. We reserve the right to assess whether goods returned are in the same, perfect condition they were sold and delivered in.

Complaints
If you are unhappy with our service or products please email or write to us in the first. See contact details above.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption and only decrypted after they reach paypal's computer. They are not held in clear text on any website.

Data Protection Act
We are committed to protecting your privacy and we’ll only use any information that we collect about you in accordance with the DPA 1998. We will NOT pass on your e-mail address or any personal information to a third party.

Important- read before ordering.
With all items, we will try our utmost to send you the colour that you have selected, but as our products are all original there may be slight variations or substitutions. If you do not want a substitute colour please say so in the section on paypal " buyers message to seller" before your order is confirmed. Alternatively we can order that colour for you directly from kenya, but there may be a slight delay. Please email customer.service@krazy4kikoi.com if you require more information. Minimum order value is £10

This website is not the website of The Kikoy Company, nor is it endorsed by them, or affiliated with them in any way.